Terms of use

Thank you for visiting www.vtipl.com. Your visit to this website is subject to its Terms of Use.

Vtipl.com offers you an online purchasing service which allows you to purchase a selection of Audio-Video Equipment from your computer.

Have a look at the general conditions of purchase contained in this Web Site. Your use of this site will imply your agreement with these general conditions. If you have any questions, please contact our Customer Service at [email protected].

Offer

All products/services and information displayed on Vtipl.com constitute an "Invitation to Offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Vtipl.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you via email as soon as possible to confirm the receipt of your order, re-confirm the details and thereon process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Vtipl.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. The products offered are distributed in the member states & union territories of India. Individual’s resident outside India can only benefit from this On-line purchase service if the delivery address is within the territory of India.

Membership Eligibility

Use of the Site/Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Site/Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of Vtipl.com and shall not transact or use the website. As a minor if you wish to use or transact on the website, such use or transaction may be made by your legal guardian or parents on the Website who agrees to be bound by these Terms of Use. As a minor you are prohibited from purchasing any material which is for adult consumption, the sale or purchase of which to/by minors are strictly prohibited. Vtipl.com reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to our notice or if it is discovered that you are under the age of 18 years.

The Site is not available to persons whose membership has been suspended or terminated by Vtipl.com for any reason whatsoever. If you are registering as a business entity or seller, you represent that you are duly authorized by the business entity to accept these Terms of Use and you have the authority to bind that business entity to these Terms of Use. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. Vtipl.com makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Vtipl.com will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Vtipl.com you agree to be bound by the Terms and Conditions.

Payments & Stock Availability

Vtipl.com accepts payments made by credit or debit card (Visa, MasterCard or AMEX), or by bank transfer or through Cheques / Demand Drafts. For each purchase the customer can choose the most convenient payment method from the available options. For payments by credit or debit card, the customer is charged on-line, in other words, in real time, through the payment gateway of the relevant financial entity, once it has been confirmed that all the details communicated are correct. The order will not be accepted until confirmation of payment is received.

In order to give the payment system maximum security, Vtipl.com uses the secure payment systems of leading financial entities in electronic commerce. As an additional security measure to the "Secure Payment" system, and to collaborate in the prevention of Internet fraud, Vtipl.com reserves the right to check the personal details provided by the customer and to adopt any measures it considers appropriate (including cancellation of the order) in order to ensure that the purchased goods are dispatched in accordance with the details stated on the order.

In case the payment does not go through our payment gateway we will inform the customer within 24 hours. Customer can then either re-enter the order through the website, or wire transfer the payment to our Bank Account. Customers will be provided with the account number with bank details to which the transfer should be made upon their confirmation. Customers will be responsible for any commission charges resulting from the transfer. As a reference, customers must state the order number and their full name. Customer will have 3 working days from the date on which the order was placed to make the payment. If payment is not made within the stated period, the order will be cancelled.

Once you place an order the website, the delivery of your order is subject to the availability of the item in our stock. Once the payment is made, it remains with the payment gateway and does not reach our account unless we are sure the item purchased is available with us or our suppliers.

Your order remains in Pre-Order / Pre-Payment / Order Processing status and you will be intimated within 48 hours of the status of your order (either the dispatch details of the order, delivery schedule for back-ordered items or Total Refund of your payment made to us in case the Order cannot be completed for any reason/s). Before any refund is made you would be informed through email / call at the contact details provided when entering the order.

Shipping

The shipping geography /country is limited to India only. We do not ship outside India, though we take orders from outside India, for shipping / delivery to an address within India only. The items bought on Vtipl.com will be sent via a nationalized courier service and delivered within an approximate period of 3 to 7 working days. To prevent any delivery incidents (wrong addresses, impossible to find someone at home etc.) it is necessary to fill in the corresponding form correctly. You are advised to indicate a contact telephone as well. Vtipl.com would not be responsible if the delivery is not received in time mentioned above and is not liable to either take the goods back or any loss or damage of any context.

Postage expenses are calculated according to the delivery address, the items acquired and the packaging used for dispatch. The exact postage rate will be calculated including every item in the shopping bag and will appear on the page that summarizes the contents of the purchase before confirmation of the order, before introducing the credit or debit card number and expiration date. In order to guarantee a high standard of carrier services, delivery costs are applied to all orders placed at Vtipl.com. However, we offer special rates for larger orders. Therefore, the more articles included in your order, the cheaper the delivery costs. It is not possible to deliver orders to post-office boxes or military bases.

Account and Registration Obligations

"Your Information" is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and also you agree to accept responsibility for all activities that occur under your account or password. Vtipl.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If Vtipl.com has reason to believe that there is likely to be a breach of security or misuse of the site Vtipl.com, we may require you to change your password or we may suspend your account without any liability to Vtipl.com.

Vtipl.com sell products to adults, who can purchase with a credit card or otherwise. If you are under 18, you may use Vtipl.com only with involvement of a parent or guardian or otherwise, Vtipl.com has the right to cancel any order or service to the User. Vtipl.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Vtipl.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Pricing Information

Though Vtipl.com makes every effort to provide accurate product and pricing information, typographical errors may occur. Vtipl.com cannot confirm the price of a product until after you place the order. In the event that an incorrect product price or information has been listed, Vtipl.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In such an event, Vtipl.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your order will not be deemed accepted and Vtipl.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. If Vtipl.com accepts your order the same shall be intimidated to you via email, and debited from your payment account. The payment may be processed prior to the dispatch of your order by Vtipl.com. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your payment account.

Cancellation by Vtipl.com

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

Cancellations by the Customer

In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. Vtipl.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Vtipl.com and accept Vtipl.com's decision regarding the cancellation.

Payment

While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

1.Lack of authorization for any transaction/s, or
2.Exceeding the preset limit mutually agreed by You and between your "Bank/s", or
3.Any payment issues arising out of the transaction, or
4.Decline of transaction for any other reason/s.

All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India. Website will not facilitate transaction with respect to any other form of currency with respect to the purchases made on Website.

Before shipping / delivering your order to you, Vtipl.com may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.